Customer Support Call centres in Venezuela
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Customer Support Call centres in Venezuela

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If there are any reliable customer support call centres in Venezuela, please send me an email as I would like more information about your company's call centre and its services. I represent a North American company who seeks to contract the services of a customer support call centre who can respond to their Venezuelan customers directly. They estimate this will eliminate any language and / or cultural issues that have arisen in the past by their use of external call takers. This should improve the overall experience of their customers. If you would not mind to email me your information pack I will appreciate it. Included in this pack, I would also like to see your responses to a few questions.

How does your call centre base its charges? Do you have a staff that is well-trained? Is your call centre also well staffed? Can you immediately cover a late call-in by one of your employees who will miss a work shift? How many of your staff are multilingual? Thank you for sending me this information as soon as possible.

Name: Rita Vasquez

Company: Calltime

Country: Venezuela

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