Call Center Telemarketing in Europe - Compare International Companies and Quotes for Inbound and Outbound Services
Call Centers Telemarketing

Call Center Telemarketing in Europe - Quotes & Companies

When outsourcing call center and telemarketing functions to Europe, you will need to research inbound call centres that offer duties such as answering services as well as outbound call centres that conduct telesales and telemarketing. Perhaps you will hire a company that can offer both inbound and outbound services in order to keep all your customer contact under one roof. This is known as a blended call center.

Call center and telemarketing companies in Europe base their reputation on how professional, efficient and effective their services are. Be sure to spend enough time during your selection process to choose a company that will represent your business in the best light possible. Fill out our quick form above and you'll receive up to 5 free quotes from call centers and telemarketing companies that can operate in Europe.

For your call center and telemarketing needs in Europe, please select from the following destination countries:

Call Centers Telemarketing to Albania Call Centers Telemarketing to Andorra Call Centers Telemarketing to Austria
Call Centers Telemarketing to Belarus Call Centers Telemarketing to Belgium Call Centers Telemarketing to Bosnia-Herzegovina
Call Centers Telemarketing to Bulgaria Call Centers Telemarketing to Croatia Call Centers Telemarketing to Cyprus
Call Centers Telemarketing to Czech Republic Call Centers Telemarketing to Denmark Call Centers Telemarketing to Estonia
Call Centers Telemarketing to Falkland Isl.(Malvinas) Call Centers Telemarketing to Faroe Islands Call Centers Telemarketing to Finland
Call Centers Telemarketing to France Call Centers Telemarketing to Germany Call Centers Telemarketing to Gibraltar
Call Centers Telemarketing to United Kingdom (UK) Call Centers Telemarketing to Greece Call Centers Telemarketing to Hungary
Call Centers Telemarketing to Iceland Call Centers Telemarketing to Ireland Call Centers Telemarketing to Italy
Call Centers Telemarketing to Latvia Call Centers Telemarketing to Liechtenstein Call Centers Telemarketing to Lithuania
Call Centers Telemarketing to Luxembourg Call Centers Telemarketing to Macedonia Call Centers Telemarketing to Malta
Call Centers Telemarketing to Moldavia Call Centers Telemarketing to Monaco Call Centers Telemarketing to Netherlands
Call Centers Telemarketing to Norway Call Centers Telemarketing to Serbia-Montenegro Call Centers Telemarketing to Poland
Call Centers Telemarketing to Portugal Call Centers Telemarketing to Romania Call Centers Telemarketing to Russia
Call Centers Telemarketing to San Marino Call Centers Telemarketing to Slovakia Call Centers Telemarketing to Slovenia
Call Centers Telemarketing to Spain Call Centers Telemarketing to Svalbard & Jan Mayen Is Call Centers Telemarketing to Sweden
Call Centers Telemarketing to Switzerland Call Centers Telemarketing to Ukraine Call Centers Telemarketing to Vatican City State
Call Centers Telemarketing to Virgin Islands (British) Call Centers Telemarketing to Kosovo



What to consider when looking for Call Centers and Telemarketing in Europe:

Call center and telemarketing companies in Europe should be judged based on their professionalism, performance, flexibility and value for money.

Perhaps you will decide to use a call center or telemarketing company in Europe because they offer both inbound and outbound services and you'd like to centralize all your customer contact in one location. This is known as a blended call centre. Some call centres in Europe can also perform value-added services like email support, live chat functions and direct marketing support, such as sending mailings before and after campaigns. If you require such additional services, then you should seek a full-service contact center in Europe to work with you.

Contact centers and inbound call centers in Europe may also provide answering services for their clients. This ensures that you never miss a call from a customer or prospect. The answering service can take messages and deliver them to you via email, cell phone, pager, desktop, pda or fax. You can decide whether or not these messages will be sent to you immediately or at pre-arranged scheduled times.

If you are a small business in Europe, you might be looking for a virtual office in Europe to enable you to deliver 24-7 service. Advanced web-enabled operating systems and virtual receptionists can execute functions seamlessly on your behalf. Other functions such as mail services like mail forwarding, order processing and account maintenance can all be outsourced to Europe, freeing up your time so that you can focus on your core business.

When entering into a partnership with a call center or telemarketing company in Europe, make sure you select a company that is affordable and does not charge any hidden fees. Ask about set up fees, training fees and hold-time charges. Keep a close eye on your Cost Per Order so that you can be sure the call centre or contract center in Europe is providing you with a clear, valuable Return on Investment.

Every call center and telemarketing company in Europe must adhere to strict Do Not Contact policies set out by the governing bodies in Europe. Violations are not costly for your bottom line, but for your reputation as well. Protect yourself by doing plenty of research on the rules and regulations in Europe and be sure to conduct data cleansing regularly. You should also record and monitor calls to guard yourself against fraud.

It's a wise idea to ask the telemarketing and call centers in Europe if they are members of professional organisations, industry associations or have attended any industry courses, seminars or networking functions. The International Customer Management Institute (ICMI) offers training, information and consultation for call centres and other companies around the globe that are dedicated to providing first-class customer service. If you choose to work with a company in Europe that has taken courses at an institute such as this one, then you can be sure that your outsourced customer activities are in good hands.

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