Call Center Telemarketing in Asia - Compare International Companies and Quotes for Inbound and Outbound Services
Call Centers Telemarketing

Call Center Telemarketing in Asia - Quotes & Companies

When outsourcing call center and telemarketing functions to Asia, you will need to research inbound call centres that offer duties such as answering services as well as outbound call centres that conduct telesales and telemarketing. Perhaps you will hire a company that can offer both inbound and outbound services in order to keep all your customer contact under one roof. This is known as a blended call center.

Call center and telemarketing companies in Asia base their reputation on how professional, efficient and effective their services are. Be sure to spend enough time during your selection process to choose a company that will represent your business in the best light possible. Fill out our quick form above and you'll receive up to 5 free quotes from call centers and telemarketing companies that can operate in Asia.

For your call center and telemarketing needs in Asia, please select from the following destination countries:

Call Centers Telemarketing to Afghanistan Call Centers Telemarketing to Armenia Call Centers Telemarketing to Azerbaidjan
Call Centers Telemarketing to Bahrain Call Centers Telemarketing to Bangladesh Call Centers Telemarketing to Bhutan
Call Centers Telemarketing to British Indian Ocean Territory Call Centers Telemarketing to Brunei Darussalam Call Centers Telemarketing to Cambodia
Call Centers Telemarketing to China Call Centers Telemarketing to East Timor Call Centers Telemarketing to Georgia
Call Centers Telemarketing to Hong Kong Call Centers Telemarketing to India Call Centers Telemarketing to Indonesia
Call Centers Telemarketing to Iran Call Centers Telemarketing to Iraq Call Centers Telemarketing to Israel
Call Centers Telemarketing to Japan Call Centers Telemarketing to Jordan Call Centers Telemarketing to Kazachstan
Call Centers Telemarketing to Korea (North) Call Centers Telemarketing to Korea (South) Call Centers Telemarketing to Kuwait
Call Centers Telemarketing to Kyrgistan Call Centers Telemarketing to Laos Call Centers Telemarketing to Lebanon
Call Centers Telemarketing to Macau Call Centers Telemarketing to Malaysia Call Centers Telemarketing to Maldives
Call Centers Telemarketing to Mongolia Call Centers Telemarketing to Myanmar Call Centers Telemarketing to Nepal
Call Centers Telemarketing to Oman Call Centers Telemarketing to Pakistan Call Centers Telemarketing to Philippines
Call Centers Telemarketing to Qatar Call Centers Telemarketing to Saudi Arabia Call Centers Telemarketing to Singapore
Call Centers Telemarketing to Sri Lanka Call Centers Telemarketing to Syria Call Centers Telemarketing to Tadjikistan
Call Centers Telemarketing to Taiwan Call Centers Telemarketing to Thailand Call Centers Telemarketing to Turkey
Call Centers Telemarketing to Turkmenistan Call Centers Telemarketing to United Arab Emirates Call Centers Telemarketing to Uzbekistan
Call Centers Telemarketing to Vietnam Call Centers Telemarketing to Yemen



What to consider when looking for Call Centers and Telemarketing in Asia:

Call center and telemarketing companies in Asia should be judged based on their professionalism, performance, flexibility and value for money.

Perhaps you will decide to use a call center or telemarketing company in Asia because they offer both inbound and outbound services and you'd like to centralize all your customer contact in one location. This is known as a blended call centre. Some call centres in Asia can also perform value-added services like email support, live chat functions and direct marketing support, such as sending mailings before and after campaigns. If you require such additional services, then you should seek a full-service contact center in Asia to work with you.

Contact centers and inbound call centers in Asia may also provide answering services for their clients. This ensures that you never miss a call from a customer or prospect. The answering service can take messages and deliver them to you via email, cell phone, pager, desktop, pda or fax. You can decide whether or not these messages will be sent to you immediately or at pre-arranged scheduled times.

If you are a small business in Asia, you might be looking for a virtual office in Asia to enable you to deliver 24-7 service. Advanced web-enabled operating systems and virtual receptionists can execute functions seamlessly on your behalf. Other functions such as mail services like mail forwarding, order processing and account maintenance can all be outsourced to Asia, freeing up your time so that you can focus on your core business.

When entering into a partnership with a call center or telemarketing company in Asia, make sure you select a company that is affordable and does not charge any hidden fees. Ask about set up fees, training fees and hold-time charges. Keep a close eye on your Cost Per Order so that you can be sure the call centre or contract center in Asia is providing you with a clear, valuable Return on Investment.

Every call center and telemarketing company in Asia must adhere to strict Do Not Contact policies set out by the governing bodies in Asia. Violations are not costly for your bottom line, but for your reputation as well. Protect yourself by doing plenty of research on the rules and regulations in Asia and be sure to conduct data cleansing regularly. You should also record and monitor calls to guard yourself against fraud.

It's a wise idea to ask the telemarketing and call centers in Asia if they are members of professional organisations, industry associations or have attended any industry courses, seminars or networking functions. The International Customer Management Institute (ICMI) offers training, information and consultation for call centres and other companies around the globe that are dedicated to providing first-class customer service. If you choose to work with a company in Asia that has taken courses at an institute such as this one, then you can be sure that your outsourced customer activities are in good hands.

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